We value your privacy. We value the trust you place in us by using Canadavisa.ae services. Therefore, any personal information you give us will be protected and safeguarded. You will find here an overview of how we collect, store, and process your personal data, provided in an easily readable and transparent manner. Our relationship with you as a service provider is bound by these conditions whenever you visit our website, call us, or send us information in person, by email, by post, or through social media.
It is impossible for us to assist you in services required by you without personal information. Hence, when you use our service we ask you for certain specific information. When you use our services, you consent that we may collect personal information about you in a variety of ways, including through our website, social media platforms, telephone, and email. We may collect a variety of types of information about you based on our interactions with you. In addition to your reservation, we are collecting the contact information of people whose services and reservations we are handling together with you. In addition to full name, address, phone number, email address, and passport number, other personal data that we collect is nationality, date of birth, place of birth, financial details, and payment method information including card or bank account numbers. When you visit our website, we automatically collect certain information, regardless of whether you avail of our service or not. Our servers record your IP address, the date and time you access our services, and the operating system your computer was running as well as the language settings you selected.
We request personal information primarily so that we can aim to provide the most efficient and effective service possible. You provide us with your personal data in order to complete the necessary applications regarding your service, and then to send communications about the service requirements, modifications, and reminders. Identifying and offering additional products and services to potential customers, including notifying them about special offers and promotions, will be done by using personal data. With personal data, Canadavisa.ae can better understand clients' behavior and how they interact with us. In the course of collecting data for product development, marketing research, and data analytics, we may reach out to customers via surveys and feedbacks. Your contact information may be shared with other third-party partners if their service is required to process your requests or if you request additional services.
At Canadavisa.ae, our client's information is always confidential. No information about our customers will be disclosed to any outside organization unless we have previously informed them, or we are required to by law. The information we collect about our clients is kept for as long as necessary for the delivery of our services, as well as to comply with the law.
Canadavisa.ae may need to use your information to process and resolve legal disputes, conduct regulatory investigations, and comply with legal requests and terms of service. The data we share with law enforcement is to prevent, detect, or pursue crimes and fraud or when required by law or otherwise. In order to protect our rights and properties, or those of our business partners, we may need to disclose personal information to competent authorities.
In addition, we gather information pertaining to a user via website usage, including information made available or gathered by way of browsing patterns. The identities of users from whom the non-personal information was collected are unknown to us. Data from this source is used to enhance the website's research, analysis, monitoring, and enhancement efforts, which can improve the user experience.
In all of our contact us and service forms, we allow our clients to choose whether to receive emails from us and more details about our services via email alerts and messaging. Any marketing or promotional services we provide you can be opted out of at your discretion.
Sweepstakes, referral programmes, contests, and competitions, among other promotional activities, will require the usage of relevant information to operate the promotions. Third-party firms that assist us with such programmes may have access to this information. Because this is a voluntary campaign in which the participant has complete power over whether or not to participate, the decision to comply with these requirements to supply the required data is completely theirs. However, if the conditions for submitting requested personal information are not met, users will be unable to participate in such promotional activities.
To protect your personal information from unauthorized access and misuse, we adhere to appropriate standard safety procedures. Personal data may only be accessed by authorized personnel. Furthermore, we use firewalls, encryption, and additional authentication measures to ensure that we do not fall victim to phishing or unsolicited social engineering attempts.